Reliable care for all
Antonius consists of a hospital and over 30 home care teams. They offer a broad service of care package, including hospital care, home care, emergency care, care mediation and home services via Thuishotel. With around 3,000 people, they work daily to provide committed and reliable care for all residents of the region of Zuidwest Friesland, the Noordoostpolder and Urk.
Continuously improving
Until recently, the facilities department, IT organization, and domiciliary care service of Antonius Zorggroep (AZG) were using a very old Ultimo system. Optimizing that software was no longer possible. AZG's IT strategy centers around 'digital unless' and 'standard unless'. IT manager Rinse Posthuma said, "This aligns with the organization's strategy to always provide the right care in the right place. Part of that is continuous improvement, which was no longer possible with the old software."
Consistent and up-to-date environment
"The great thing about the Ultimo cloud is that is fits seamlessly in the cycle of continuous improvement and continuous delivery. In the cloud you are constantly kept up to date with the updates and upgrades. By choosing the cloud, you are also choosing OPEX (Operating Expenditures) instead of CAPEX (Capital Expenditures), according to Posthuma.
"You now see monthly expenses in relation to your improvement efforts instead of a five-year investment (or more) that has to last you for years. The indirect costs of a software suite are very hard to visualize. The cloud may seem more expensive, but it actually includes everything. So the difference is easy to explain. And in the cloud you are less dependent on technical support; you are more in charge."
Erik Bakker, Advisor Information Management: "We wanted to move to a new, consistent and up-to-date environment and an application that supports our work processes. And because Ultimo continuously develops their cloud application, it contributes to our continuous improvement program."
All information in one place
According to Bakker, the total preparation and implementation took about a year. The standardisation has been improved because of the entered standard content, so we only have to enter information in one place. The management costs have been reduced because the functional management is done by a functional application specialist.
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