Using IFS Ultimo EAM since 2002
Around 111,000 employees in the BASF Group contribute to the success of their customers in nearly all sectors and almost every country in the world. BASF generated sales of €78.6 billion in 2021 and uses IFS Ultimo EAM since 2002.

Planning and managing in Ultimo
BASF's own technical service consisting of six employees takes care of all the maintenance in the factory and is supported by Ultimo. Maintenance activities — either corrective or preventive — are all planned and managed in Ultimo. "The investment of the software was recouped within two years," we learn from Baron. "This was mainly thanks to the considerable amount of time we saved in work preparation and the more efficient execution of maintenance activities."
Multidisciplinary information management
It is not only the Technical Service that uses Ultimo daily. All production employees use the system as well. Whereas the Technical Service has extensive screens with detailed information at their disposal, the production employees report failures via a simple Ultimo input screen. No fuss due to an overload of information, but it enables you to report peculiarities or failures in objects quickly.
This gives BASF Nederland's maintenance crew even more eyes and ears on the shop floor. Because the maintenance objects are in Ultimo, everyone is looking at the same information. Even if the maintenance and production disciplines differ from each other. Multidisciplinary information management.


Better coordination between departments
Sharing information also concerns sharing all technical documents. An organization like BASF uses many of those, and they are always subject to change due to, for example, projects or modifications. Sharing documents between engineers and Technical Service has paid off. The result: better coordination between both parties. Baron: "How was an object delivered and what modifications have been made? And what technical drawings go with it? This is important to know for both the Technical Service and engineers.” This requirement was met by the link between Ultimo and a document management system (DMS).

All information from one central source
The software not only improved the internal communication, but it also simplifies the collaboration with BASF's external partners. All required maintenance information can now easily be found in Ultimo and the DMS. All information from one central source. And ready to use in multiple disciplines. That is the biggest advantage for BASF. And it improves factory maintenance.
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