From SAP EAM to IFS Ultimo: A change with many challenges for Frespo

Frespo supplies top-quality fresh potato products, both precooked and steam fresh, to the European foodservice market. Since September 2023, the potato facility has been in the hands of investment company Nimbus. Previously, the facilities and the organization were both part of Aviko. After the split from Aviko, the name was changed to Frespo (Fresh Potato) and the systems had to be converted in a very short period of time. Aviko used SAP EAM as their maintenance management system and Frespo decided, after conducting thorough research, to use IFS Ultimo. We are talking to Karim Uarghe, Manager Maintenance & Projects in the production facility in Katwijk, who realised the migration from the SAP EAM system with Pontifexx over four months.

“Before the decision was made to change from SAP EAM to IFS Ultimo, a comprehensive study was carried out. Microsoft Business Central was also considered, but this system does not have a TS module and was too limited for all the data from the Technical department. I was immediately enthusiastic about IFS Ultimo after seeing the demo; the package is straightforward and easy to learn.”

Implementation and collaboration with Pontifexx

“Despite the fact that we knew what we needed, we also required specific expertise to carry out the implementation and migration. So, we needed to find an implementation partner. We felt immediately confident in Pontifexx as they presented a clear step-by-step approach and structure. The SAP knowledge within Pontifexx also helped us decide.”

Obtained results:

• A system that is more user-friendly and adaptable
• Embracing an upgraded cloud-based EAM platform
• A clear set of maintenance data to use to benchmark progress