Ultimo System Requirements Cloud editions

1. Supported browsers/operation systems

1.1 Browsers

Browser	Ultimo verified in	Information
Firefox	Firefox Browser 77	https://www.mozilla.org/firefox
Chrome	Google Chrome 86	https://www.google.com/chrome
Edge	Microsoft Edge 86 (Chromium)	https://www.microsoft.com/edge
Safari	Safari 13.1	https://www.apple.com/safari

1.2 Supported operation systems

Windows 8.1, 10, server 2012, server 2016, server 2019
macOS, OSX

1.3 Redirection

In a browser on an Android or iOS device a user will be redirected to Ultimo Go.
Touch-only is only supported in Ultimo Go and Go+.

1.4 Additional comments

Topic	Description
Software requirements	To use the planners in the module Long-term maintenance plan, Microsoft Excel 2010, 2013, 2016 or 2019 is required. These planners are not supported under OSX. To use the export to MS Project option of the Stop Planner module, MS Project 2016 or 2019 is required. To use the integration with ArcGis Online TLS (Transport Layer Security) 1.2 is required. PDF reader for viewing reports.
Hardware requirements	Minimal screen resolution: 1280 x 1024 (based on font size 100%). Optimal screen resolution: 1920 x 1080. Processor: at least dual core or equivalent To be able to print Work Permits, an A3 printer is required.
Memory use indication	Usage dependent. An indication of the required memory for Ultimo in the browser is 500 Mb of RAM.
Exchange integration	To support the optional Exchange integration, the following is required: Exchange server 2010 Service Pack 1 and higher or Office 365 Ultimo web server is able to connect to the Exchange server. An example URL: https://outlook.office365.com/EWS/Exchange.asmx Autodiscover service has to be configured correctly An Exchange account with the Application Impersonation role assigned to get and create appointments or check availability Basic authentication has to be allowed for this account to authorise with the Exchange server There must be a valid certificate for the Ultimo web server

2 Mobile

2.1 General

Topic	Description
Ultimo GO	Ultimo Go is an always-connected web application. This mobile web application requires a connection to Ultimo from the mobile device.
Ultimo GO+	Ultimo Go+ is an occasionally connected application. This mobile application should be downloaded from the store on the mobile device. Only the latest version of the Go+ app is supported, this version can be downloaded from the App stores. Customers, who are confronted with problems which occur by using a mobile management solution (e.g. MobileIron, AirWatch) are only supported based on a best effort by Ultimo. Ultimo does not test the Go/Go+ solution in combination with third party mobile management solutions.
Mobile/Wireless	Mobile (3G, 3,5G and 4G network) Wifi

2.2 Supported devices based on native browser

Android OS from version 6	iOS13 / iPad OS 13
Galaxy S7, S7 Edge, S8, S8+, S9, S9+, S10e, S10, S10+, S20, S20+ Galaxy A50, A51, A70, A71, A80, A8 Galaxy Tab S3, S4, S5e, S6 Galaxy Tab A 2016, A 2017, A 2018, A 2019 Galaxy Tab Active 2, Tab Active Prio	iPhone SE, 6S, 6S+, 7, 7+, 8, 8+ iPhone X, XS, XS Max, Xr, 11, 11 pro, 11 Pro Max iPad Air 2, Air 2019 iPad 2017 and newer iPad Pro (all models) iPad mini 4, mini 2019 iPod Touch generation 7

2.3 Support request

When a device is not included in the list of supported devices, a validation request can be done. Ultimo will test the Go and Go+ application on the unsupported device and will approve the device if it complies.

The validation costs and the purchase price of the unsupported device can be charged.

2.4 Bugs

Bugs on supported and validated devices will be treated according to our standard support policy.

Bug reports for unsupported and unvalidated devices will be taken in and tested on a supported device. Only if the bug is reproducible on a supported device, the bug will be accepted and treated according to standard support.

3. Barcode scanner

Ultimo offers a barcode app which is suitable for a mobile device with a hardware barcode scanner.

Topic

Description

The following Android scanners are supported to run the barcode application

Honeywell CT60
Zebra TC8300
Zebra MC3300

When a device is not included in the list of supported devices, a validation request can be done. Ultimo will test the barcode scanner on the unsupported device and will approve the device if it complies. The validation costs and the purchase price of the unsupported device can be charged.

The minimum requirements for new Android scanners are:

Android 7
1GB memory
Dual core processor
3.7 inch screen (resolution: VGA resolution)
Wifi
Hardware scanner: 1D / 2D

4 Disclaimer

© 2021 Ultimo Software Solutions. All rights reserved. Ultimo and the Ultimo logo are registered wordmarks and logos of Ultimo Software Solutions Group bv. Other trademarks used are (non-)registered trademarks of the relevant statutory owners.