Maximising medical data usage with IFS Ultimo
‘It is amazing to be able to collect accurate data, but it only becomes really valuable when you do something with it.’ This enthusiastic statement comes from Wouter Dejaeghere, Service Head Medical Technology at AZ Delta. It also reveals his drive to gain as much value as possible from systems, such as IFS Ultimo. What the collaboration means for him is explained in this case study.
A responsible job with many challenges
Wouter is responsible for Biomedical Technology (BMT), as well as Critical Communication within four AZ Delta locations. This concerns some impressive key figures: 20,000 medical instruments and 42,000 technical installations that must be maintained by technical teams. ‘In 2013, the system we used for asset management, service tickets and warehouse management, Optim EMS, became obsolete. For us, it was a good time to try to find a new system for departments such as the Technical Service and Biomedical Technology, and to shift to more uniform working methods, reporting, and the efficient organization of preventive maintenance.’
Selecting IFS Ultimo
There was a selection procedure and two parties remained. ‘We chose IFS Ultimo because, among other things, they have a specialized module for medical devices.
Results with IFS Ultimo:
- Easy provision of Safety Instruction Cards
- Insights into what is held where
- Added (service) value for all
- Improved capacity planning for the long-term
Recent cases
- A system that is more user-friendly and adaptable
- Embracing an upgraded cloud-based EAM platform
- A clear set of maintenance data to use to benchmark progress
- Easy and quick adoption of the solution by the teams
- Improved operational efficiency with better resource allocation
- Optimized field operations, with quick access to information and real-time data entry
- Increased team responsiveness and efficiency
