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Client case

Maximising medical data usage with IFS Ultimo

‘It is amazing to be able to collect accurate data, but it only becomes really valuable when you do something with it.’ This enthusiastic statement comes from Wouter Dejaeghere, Service Head Medical Technology at AZ Delta. It also reveals his drive to gain as much value as possible from systems, such as IFS Ultimo. What the collaboration means for him is explained in this case study.

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A responsible job with many challenges

Wouter is responsible for Biomedical Technology (BMT), as well as Critical Communication within four AZ Delta locations. This concerns some impressive key figures: 20,000 medical instruments and 42,000 technical installations that must be maintained by technical teams. ‘In 2013, the system we used for asset management, service tickets and warehouse management, Optim EMS, became obsolete. For us, it was a good time to try to find a new system for departments such as the Technical Service and Biomedical Technology, and to shift to more uniform working methods, reporting, and the efficient organization of preventive maintenance.’

Selecting IFS Ultimo

There was a selection procedure and two parties remained. ‘We chose IFS Ultimo because, among other things, they have a specialized module for medical devices.

Results with IFS Ultimo:

  • Easy provision of Safety Instruction Cards
  • Insights into what is held where
  • Added (service) value for all
  • Improved capacity planning for the long-term
'It is precisely because I received such great support from IFS Ultimo when learning about the back-end, that we can work together on projects for other departments, such as the Clinical and Pathology Lab. I can always fall back on extensive expertise.'
Wouter Dejaeghere
AZ Delta

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Happy to help you at any time
Tina Scott Sales Director - Americas
tina.scott@ultimo.com

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