Partner Profile: Impazz

I sat down with our Partner Ambassador of the Year, Bas Wammes who is a maintenance consultant at Impazz. The company has been helping maintenance departments to optimize the performance of people, processes and assets for more than 10 years. Bas believes that enterprise asset management (EAM) software is the most important tool for delivering this.  

He explains that Impazz is not only able to set-up IFS Ultimo solutions to customer specifications but has such a depth of technical understanding with our technology that its services come complete with tips and tricks and settings to apply it as standard as possible. It’s partly for this reason, that Impazz believes the Ultimo (as standard) is the most profitable EAM solution for partners both short and long term. In our latest Q&A, Bas brings our partnership to life. 

What makes Impazz and its services different?

In addition to our project-based approach, we pay above-average attention to adoption and acceptance. How customers feel, think, find and behave throughout their experience has a major influence on the success of an implementation. Our consultants understand every (end) user but also ensures that the benefits and insights of an EAM system are fully realized. This turns the software into a profit-driving machine that users find undeniably valuable. 

How is Impazz working together with IFS Ultimo?

Some of the Impazz team worked at Ultimo for many years, which helps. But we also have such great channels of communication that we feel like an extension of IFS Ultimo team. Early on, IFS Ultimo made the claim that their partners would be seen as colleagues, and they have certainly lived up to that expectation. 

What was your experience of IFS Ultimo Nexus, the partner event last year? What were your key takeaways?

For my colleague Arjan and I, this was a highly valuable experience. I already had solid connections and working relationships with IFS Ultimo, but it was nice to see Arjan get swept into the same professional and enthusiastic flow. I’m proud to be a part of this as a person. And so is the whole business at Impazz. 

What sticks out for me is this feeling of being on a fully fuelled rocket ship. On the one hand, we have an influence on the success of IFS Ultimo because we sit at the table with the users a lot. On the other hand, we benefit from the energy that also helps us to grow and professionalize. 

Why do you think you have won the IFS Ultimo Ambassador of the year 2024 award?

I think my sincere enthusiasm about IFS Ultimo helps customers to also become enthusiastic about it. 

What makes you so passionate about Ultimo?

I have extensive experience with technical services departments (as key users and stakeholders for IFS Ultimo). I know how to combine this expertise with business administration and apply it to customers. This creates a lot of added value for our shared customers, which in turn gives me a lot of job satisfaction. 

What are your plans for next year with regards to Ultimo?

To ensure that our team of IFS Ultimo consultants goes to the next level! We are going to go deeper and wider in terms of knowledge and experience. Ultimo is an EAM system in which we want to remain specialized. So, we will focus in areas such as Operations and Safety related modules look set to gain momentum. 

What else would you like us to know?

Our vision is to be the Number One in optimizing EAM with standard IFS Ultimo. We do this by getting customers up and running quickly through our best-practice starter package. Customers should not have to think about processes and master data that are 80 percent the same for everyone. We also have a wide range of standard Ultimo training courses. We implement, optimize, coach, train. But if customers need manpower to fulfil IFS Ultimo projects, we can help with this too. 

We help step by step. From the fire extinguishing phase, into control, then world class maintenance. We are ambassadors, we create ambassadors, and we make all IFS Ultimo processes enjoyable! Better is not always more fun, but more fun is often better.  

While our focus is on The Netherlands, we also regularly carry out international projects. 

How do people find out more?

Head to the Impazz website or find us on LinkedIn.